With VoIP system being implemented, substantial cost saving can be obtained by bridging the physical gap in terms of travel as well as time spent.
More and more businesses are moving away from landline phone services to VoIP services, not just because of the cost savings but also for the value added benefits from its functionality that enhance customer satisfaction.
Business VoIP services are highly customisable to best suit the needs of individual companies with functions such as:
- Caller ID
- Call Recording
- Voicemail sent to email
- Time Conditions (Eg: After Hours/Holidays)
- Interactive Voice Menus
- Ring Groups (Designated call groups)
- Queues (advanced ring groups for call centers/helpdesks)
- Music on Hold
- Follow me (re-routes calls to cellphone)
- Failover to Analogue line
SybaWeb can provide scalable VoIP solutions to a wide range of business sizes with products that cater to a vast range of business needs. VoIP allows organizations to manage their calls much more efficiently, especially when there are multiple branches at different locations.