Managed Services

• Unlimited support at a fixed monthly fee
• Leveraged technical expertise
• Pro-active monitoring and maintenance

  • One single support operation for your entire IT infrastructure.
  • Ability to solve issues at the first point of call.
  • Access to a large resource of certified technical engineers.
  • 24 x 7 x 365 locally based Service Desk.
  • Transition process that enables us to take on board a range of client situations.
  • Customisable Service Level Agreements to suit your organisation's needs.
  • Dedicated Account Manager.
  • Monthly consultations with your dedicated Account Team.
  • Standardisation of IT for all branches.
  • Enhanced business continuity and disaster recovery.
  • Fast, efficient and secure access to company data continent wide.
  • Asset management and inventory control.
  • Continuous business improvement with strategic guidance and consultancy for optimising your IT infrastructure including business case preparation and upgrade planning.
  • Service Desk and Help Desk based upon ITIL Standards.