How can a Cyber Security company like SybaWeb help a business like yours

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Cyber Security and Information Security can be a “cloudy business” for most industry outsiders and non-technical individuals. Unfortunately, this often means that people only realise its importance when they are in the middle of a crisis. We have listed the core activities performed by Cyber Security companies below. Simply click on the topic of your choice for an explanation of the activity and how it can bring value to your business.

Then ask yourself, is this what your Cyber Security provider is currently doing for you? Chat to one of our friendly sales members by clicking the live chat button below.

Data Back Up and Disaster Recovery

What is it:

Second only to its employees, a company’s most important asset is its data. It is therefore critical that data remains confidential, authentic and available throughout its life cycle. For this reason, a Cyber Security company will always have it as one of its priorities. Back up is the process of copying data and storing it to prevent loss of vital company information. What is less well-known and just as important, is the concept of Disaster Recovery: the act of restoring these copies to a live environment. In short, this implies knowing how long it will take for your systems to get backed up and running again, and, significantly, how much data has been lost in the process.

How is it done:

First, we must develop a Business Continuity Plan to define exactly what the procedure will be in the case of a disaster. Then we will discuss what the recovery objectives are, in terms of data and time, to define the best solution. At SybaWeb we provide onsite and cloud backup solutions, and regularly test these backups to ensure client data remains available and that recovery is possible to the specific requirments of our clients.

Patch Management

What is it:

Patch management is the process of repairing vulnerabilities in infrastructure systems. It is vital to reduce risk and mitigate threats to your business. Once a vulnerability is discovered, it usually takes cybercriminals only a few days to learn how to exploit it, so this is an ongoing and critical activity.

How is it done:

To ensure Patch management is successful, the following process should generally be adhered to:

1. Evaluate Patch
2. Test patch
3. Approve patch
4. Deploy patch
5. Verify Deployment

Hardware patching is rolled out by SybaWeb engineers once the patches have been tested and verified, to eliminate the possibility of errors occurring. Critical third-party software patches are monitored 24/7 by SybaWeb engineers who advise clients when patching is required. We conduct all of this in the background, so it will not disturb your productivity.

Access Control

What is it:

Access control is the process of implementing Security Controls to regulate who has access to resources in a computer environment. Assets and resources should be identified, then classified based on their importance and confidentiality. This ensures that only the appropriate employees have access to critical data for their roles, such as the company’s financial report or strategic plans. Access control is essential for Cyber Security as it minimises risk and prevents data breaches within your company infrastructure.

How is it done:

At SybaWeb we manage Access Control through set procedures and tools. First, we use Active Directory groups, which are levels of access that employees will be assigned to. These groups are then assigned to resources, such as files and folders, and members of the groups are allowed to access these particular resources. Tools like Multi-Factor Authentication (explained below) and Single Sign-On may also be used to define these levels. A Single Sign-On portal is a location for all your applications which is protected and restricted for company members. With this portal in place, users don’t see the actual passwords for individual applications and these can be administered restrictively, ensuring added protection.

Firewall Management

What is it:

Firewalls are the first line of defence for your company’s infrastructure. They block or allow unauthorised traffic, both inbound and outbound. Having a firewall is great, but if it is not monitored, patched and the firewall alerts being responded to, then it is not really doing its job – and thus bringing a massive risk to your business. It is the equivalent of leaving your company with the office doors wide open over night.

How is it done:

Firewall management is the monitoring of internet traffic in and out of your company. A Cyber Security company will acquire and configure your firewall, to ensure maximum safety. We will also monitor the firewalls 24/7, 365 days a year and receive reports directly to our service desk. Therefore, if an intruder tries to access your data, we will know immediately and block his access.

Anti-Malware

What is it:

Anti-malware – which also includes Anti-Virus – is a security application designed to detect, prevent and remove malicious programs and codes from information systems. It can also provide protection for online browsing, communications and transactions. Anti-malware protection is a must for companies to protect against the ever-evolving cyber security threats.

How is it done:

At SybaWeb we provide Anti-malware protection through our partners, on a subscriptions model which will cover the company’s computers, laptops, servers and mobile devices. We will manage the alerts and patch the software to ensure it is operating effectively. Having anti-malware protection in place can prevent financial loss caused by loss of data and reputational damage.

Email and Spam protection

What is it:

E-mail is one of the main online gateways into a company, and one of the most used channels by cybercriminals. Phishing attacks, viruses and spam are more than a nuisance and can compromise data and systems very quickly. A sophisticated cyber security company will usually offer these types of protections too.

How is it done:

We utilise a third-party software, to set up filters and analyse sender domains and email servers. The Sybaweb Advanced mail protection also scan for specific keywords, attachments and techniques used by spammers to identify if a message is safe. We are constantly monitoring the software’s activities, and if it finds suspicious content, it will send the user a quarantine report where we can decide to either release or block similar messages.

Multi-Factor Authentication

What is it:

Multi-Factor Authentication (MFA) is the method of a user proving his/her identity by providing a minimum of two instances, generally more, of authentication – something they have, something they know or something they are. The main benefit of Multi-Factor authentication is the extra security provided by adding multiple layers of protection. Indeed, the more layers a company has in place, the less risk it has of a hacker gaining access to their network resources.

How is it done:

We can configure your systems and critical applications to set up Multi-Factor Authentication. SybaWeb uses third party applications, tokens and Single Sign-on portals to provide Multi-Factor authentication. These tools will generate a code to the user that must be typed in or activated for login – this ensures that a cybercriminal will not have access to your accounts, even if they know your password.

Endpoint Encryption

What is it:

Encryption hides information in plain sight, by translating it into a code that cannot be easily guessed. Only individuals with the specific encryption key will be able to access the information. It is becoming increasingly important as workforce becomes more mobile, with laptops and tablets that contain critical data. If an employer loses one of these encrypted devices, he could be rest assure that classified data would not be compromised.

How is it done:

We will encrypt and protect the devices’ disks, meaning that anyone without the user’s credentials cannot access it. From then, the information will be automatically encrypted. For the employees it is as simple as typing in your username and password, but for a criminal it is almost impossible to access.

Training and Education

What is it:

Security awareness training is a formal process to educate employees about cyber security and data protection. It is one of the most important activities a company can take part in, as the company’s employees are its front line of defence. This is especially important today as social engineering and phishing attacks are becoming more and more common.

How is it done:

A good security awareness program should educate employees about the corporate policies and procedures for working with information technology.

Cyber Security Policies

What is it:

A Company’s policies are high-level principles and guidelines adopted by an organisation to communicate its goals and expected outcomes. Without policies a company does not have a ‘blue print” to work towards and standards can widely differ throughout the company. Therefore, having a set of policies should standardise how a company works and the expected levels it works to.

How is it done:

Establishing a policy should be the first step in terms of cyber security, as it serves as the base for defining procedures and technology. If policies are not in place, then there will always be an extra risk element decided by chance. At SybaWeb we can provide a number of IT and Cyber Security related policies, along with a framework for a company to work towards. This is an imperative for reaching organisational maturity.

These are the main services that companies tend to offer under the Cyber Security umbrella and the benefits they can bring to any business. The critical question is, How Cyber Fit Are You?

If you are interested in any service or would like more information, please contact us.

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Whether your query is big or small, we’d be delighted to help.