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Electronic Mail
The Services may not be used to send unsolicited bulk or commercial messages. This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures and political or religious messages. Such messages may only be sent to those who have explicitly requested it.
The Services may not be used to collect responses from unsolicited email sent from accounts on other Internet hosts or email services which violates this Policy or the acceptable use policy of any other Internet service provider. Moreover, unsolicited email may not direct the recipient to any web site or other resource which uses the Services.
Forging, altering or removing electronic mail headers is prohibited. However, you may insert additional characters into your from: and reply-to: addresses in order to prevent your true address from being automatically added to the mailing lists used by bulk emailers. In this case, your true address must remain obvious to any human viewer. For example, you may substitute "nospam.john.smith" for "john.smith".
You may not reference SybaWeb Internet (e.g. by including "Organization: SybaWeb Internet" in the header or by listing an IP address that belongs to the SybaWeb Internet) in any unsolicited email even if that email is not sent through the SybaWeb Internet.
"Mail bombing" is prohibited. That is, you may not send numerous copies of the same or substantially similar messages, nor may you send very large messages or files to a recipient with the intent to disrupt a server or account. The propagation of chain letters is similarly prohibited, whether or not the recipient wishes to receive such mailings.
SybaWeb Internet is not responsible for the forwarding of email sent to any account which has been suspended or terminated. Such email will either be returned to sender, ignored, deleted, or stored temporarily at SybaWeb Internet's sole discretion.
Although we take every effort to ensure that both incoming and outgoing viruses are trapped when traversing our mail server, we cannot be held liable in any manner whatsoever for any loss of data or damage as a direct or indirect result of viruses not being intercepted.
Newsgroups
Messages posted to newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements, solicitations, or other commercial messages should be posted only in those newsgroups whose charters or FAQs explicitly permit them. You are responsible for determining the policies of a given newsgroup before posting to it.
Posting or cross-posting the same or substantially similar messages to more than 9 newsgroups is prohibited. Our news software will automatically cancel any messages posted to nine or more newsgroups.
Binary files may not be posted to newsgroups not specifically named for that purpose.
Forging, altering or removing header information is prohibited. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.
SybaWeb Internet reserves the right to discontinue access to any Usenet newsgroup at any time for any reason.
You may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.
Messages may not be cancelled, except by the author or by official newsgroup moderators performing their duties.
The Usenet news service included with a SybaWeb™ residential service account is provided for interactive use by the subscriber, using a commonly-available NNTP client such as Microsoft™ News. Non-interactive clients which download Usenet articles in bulk are prohibited.
Internet Relay Chat
The Services may be used to participate in "chat" discussions. These discussions may be hosted by SybaWeb Internet servers, by third party servers, or may not involve any servers at all. In all cases, SybaWeb Internet does not normally monitor the contents of the discussion and is not liable for the contents of any communications made via Internet chat.
The services may not be used to perform chat "flooding." Flooding is defined as deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text.
Any computer or other device connected through the services may not maintain more than 2 simultaneous chat connections. This includes the use of automated programs, such as "bots" or "clones". Automated programs may not be used when the accountholder is not physically present at the device.
The services may not be used to send messages which disrupt another Internet user's equipment, including software, hardware, and user display.
The services may not be used to access any chat server in violation of the acceptable use policy of that server. The services may not be used to manipulate any chat server in order to harass or disconnect other Internet users, or to gain privileges which have not been authorised.
A customer may not use the services to connect to chat servers or channels from which they have been previously banned.
The services may not be used to continue to send chat messages to an Internet user who has indicated their desire to not receive such messages.
Forging, altering, or obscuring your identity while participating in chat sessions is forbidden. You, may, however, use a nickname as long as all chat participants are able to discover your real name via normal Internet conventions, such as the "whois" command.
Payment Of Fees
1. Monthly Internet Subscription fees due to SybaWeb is due and payable on the 1st day of each month monthly in advance either by Debit Order or by direct bank transfer.
2. Late payment will result in the account being suspended and a R50 reconnection fee being levied prior to the service being reactivated.
3. Should a Debit Order be returned by the Subscribers bank, the bank charges will be for the subscribers account. (Currently R15 per unpaid debit order)
4. The costs incurred by Sybaweb to recover outstanding amounts owing by the subscriber will be for the subscribers account. This could include Tracing and Attorneys fees.
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